Article 1 — Parties
SELLER:
- Title: Triathlon Spor Ürünleri A.Ş.
- Address: Burhaniye Mah. Burhaniye Abdullahağa Cad. No:33/4 Beylerbeyi İş Merkezi, Üsküdar / İstanbul
- E-mail: aqualab@aqualabpro.com
- Phone: +90 850 308 00 12
- MERSİS No: 0859133671500001
- Tax Office / No: Üsküdar / 8591336715
BUYER: The real or legal person ("Buyer") who provides name, surname, address and contact information electronically during the order. The Buyer's information is included in the order form and order confirmation email.
Article 2 — Subject
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Distance Sales Contracts Regulation, regarding the sale and delivery of the product/products ordered electronically by the Buyer from the Seller's website aqualabpro.com, the characteristics and sales price of which are specified in the order summary.
Article 3 — Product Subject to Contract and Payment Information
The type, kind, quantity, brand/model, color, size, sales price including all taxes, and payment method of the products are as specified in the order summary at the time the order is finalized and in the order confirmation email sent to the Buyer. This information is an integral part of this contract.
Shipping fee: Shipping is free for all orders and is covered by the Seller.
Article 4 — General Provisions
4.1. The Buyer accepts and declares that they have read and understood the basic characteristics, sales price, payment method, and preliminary information regarding delivery of the products they ordered, and have given the necessary confirmation electronically.
4.2. The Seller accepts and undertakes to deliver the product subject to the contract completely, in accordance with the characteristics specified in the order, and with warranty documents and user manuals, if any.
4.3. The product subject to the contract shall be delivered to the Buyer or the person/entity at the address indicated by them within 2-5 business days, provided that it does not exceed the legal period of 30 days, depending on the Buyer's place of residence.
4.4. In the event that the Buyer is not present at their address at the time of delivery of the product, the Seller shall be deemed to have fully and completely fulfilled its obligation. The Seller cannot be held responsible for any problems that the cargo company may encounter during the delivery of the product to the Buyer, resulting in the inability to deliver the ordered product to the Buyer.
4.5. If the relevant bank or financial institution fails to pay the product price to the Seller due to unauthorized or unlawful use of the Buyer's credit card by unauthorized persons after the delivery of the product, through no fault of the Buyer, the Buyer is obliged to send the product to the Seller within 3 (three) days, provided that it has been delivered to them.
4.6. If the Seller cannot deliver the product subject to the contract within the due time due to force majeure or extraordinary circumstances preventing transportation, the Seller is obliged to inform the Buyer. In this case, the Buyer may request the cancellation of the order, replacement of the product subject to the contract with an equivalent one if available, or deferral of the delivery period until the preventing circumstance is removed. If the Buyer cancels the order, the amount paid will be refunded within 14 (fourteen) days.
Article 5 — Right of Withdrawal
5.1. The Buyer has the right to withdraw from the contract without giving any reason and without paying any penalty within 14 (fourteen) days from the delivery of the product subject to the contract to them or to the person/entity at the address indicated by them.
5.2. To exercise the right of withdrawal, it is mandatory to send a written notification to the Seller via aqualab@aqualabpro.com within this period.
5.3. In case of exercising the right of withdrawal; it is obligatory to submit to the Seller a copy of the cargo delivery report stating that the product has been sent to the Seller and the original invoice. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded.
5.4. The product to be returned under the right of withdrawal must be delivered unused, with its labels intact, unwashed, and in a resalable condition, together with its box, packaging, and standard accessories, if any.
5.5. The product price will be refunded within 14 (fourteen) days from the date the withdrawal notification reaches the Seller, in accordance with the payment method used by the Buyer. The Buyer must return the product through the Seller's contracted cargo company Kolay Gelsin within 10 (ten) days from the withdrawal notification; in returns made with the contracted cargo, the shipping fee is borne by the Seller.
Article 6 — Products for which the Right of Withdrawal Cannot Be Exercised
Pursuant to Article 15 of the Distance Sales Contracts Regulation; the right of withdrawal cannot be exercised for products prepared in accordance with the Buyer's wishes or personal needs, products that are unsuitable for return due to health and hygiene if their protective elements such as packaging, tape, seal, package have been opened, and products that are mixed with other products after delivery and cannot be separated by nature.
Article 7 — Resolution of Disputes
In disputes arising from this contract, Consumer Arbitration Committees and Consumer Courts in the Buyer's or Seller's place of residence are authorized within the monetary limits announced annually by the Ministry of Trade.
Article 8 — Effectiveness
The Buyer is deemed to have accepted all the terms of this contract when they make the payment for the order placed through the site. This contract has been established and entered into force electronically by the parties on the date the order was placed.
SELLER: Triathlon Spor Ürünleri A.Ş.
BUYER: The consumer listed on the order form
DATE: Order date